Privacy
Your privacy is of utmost importance to us.
Please see below for information on how we collect and manage your data.
MINT HEALTH CLINIC PRIVACY NOTICE
Effective Date: 2nd Jan 2024
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1 Introduction:
Mint Health Clinic is committed to protecting the privacy and security of our patients' personal and health information. This privacy notice explains how we collect, use, disclose, and safeguard your information when you visit our clinic or use our services.
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2 Information We Collect:
We may collect the following types of personal information:
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Identifying information such as your name, date of birth, and contact details.
Health information including your medical history, treatment plans, and test results.
Financial information for payment purposes, such as insurance details and billing information.
3 How We Use Your Information:
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Your information is used to:
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Provide you with healthcare services.
Communicate with you about your care.
Process payments or insurance claims.
Conduct healthcare operations such as quality assessments and clinic management.
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4 Marketing
We may use your Account, Contact, Technical and Health Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased Products or Services from us and you have not opted out of receiving that marketing.
You can opt to receive general marketing information, such our newsletters, but we will ask for additional consent to provide personalised marketing where we are using any Special Category data as part of the process (in other words, where we use your health data to inform what material we think you might be interested in).
Consenting to marketing is entirely voluntary and you can make full use of our Services without receiving any marketing from us.
If you consent to receiving marketing but later change your mind you can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.
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5 Disclosure of Your Information:
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We may disclose your information to:
Healthcare professionals involved in your treatment.
Third parties for billing and payment processing.
Legal authorities if required by law or to prevent harm.
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6 Your Rights Over Your Information:
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You have the following rights:
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The right to access your personal and health information.
The right to request corrections to inaccurate or incomplete information.
The right to be informed about how your information is used.
The right to object to certain uses or disclosures of your information.
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7 How We Protect Your Information:
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We implement a range of security measures including:
Encryption and secure storage of electronic records.
Restricted access controls to your information.
Regular audits and monitoring of our privacy practices.
8 Contact Information:
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If you have any questions or concerns about this privacy notice or how we handle your information, please contact our Data Protection Officer (DPO) at: contact@minthealth.com
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9 Changes to This Notice:
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We may update this privacy notice from time to time. The effective date at the top of this notice will indicate when it was last updated.
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10 Acknowledgment:
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By using our services, you acknowledge that you have read and understand this privacy notice.